Along the incredible journey of being a small business owner, it’s not uncommon to find yourself overwhelmed with tasks. From managing social media accounts, creating blog posts, and emailing management to data entry and phone calls, there is never a shortage of work that needs completing.
Businesses around the globe are turning to virtual assistant services for help with the overwhelming workload to ensure they have the time to focus on the core aspects of their business.
VIVA is a true godsend for any small business owner, industrial, and realtor, as our VA services cover many tasks. You are just a few clicks away from unlocking the power of virtual assistant services, and VIVA is here to provide you with the perfect solutions.
This blog post will explore the different services a virtual assistant can provide your business and how VIVA’s team of experts will help you accelerate growth. So let’s dive right in!
What Types Of Services Can A Virtual Assistant Do?
Virtual assistant services are incredibly diverse and multi-faceted. Are you an entrepreneur or small business owner feeling a bit overwhelmed? Are you longing for more free time in your day? Well, get ready to feel liberated, as modern virtual assistant services may be just the help you need to turn that yearning into reality.
With the help of a virtual assistant, you can focus on your core tasks and not be bogged down with mundane yet necessary duties. A virtual assistant is an expert in their field and can provide the following services for businesses:
Project Management
The world of virtual assistants is vast and varied. Still, project management Virtual Assistants are in high demand due to their ability to effectively organize processes, delegate tasks, and get the job done.
Working with a VA on a project basis can give solopreneurs the leeway they need to stay ahead of the game without making a huge commitment. From setting up workflow calendars, working on communications projects, monitoring solutions, and paying attention to every detail.
This type of Virtual Assistant understands how vital everything is for running smoothly and efficiently and can help achieve maximum productivity with minimal effort. With salaries reaching up to $70k, investing in this service could pay off big time.
Some of the core works of project management where VIVA virtual assistants offer support are
- Creating and managing timelines for projects
- Researching and providing insights to help plan and implement new processes
- Assisting with budgeting, scheduling, and other administrative tasks
- Monitoring the progress of each task or project for successful completion
Social Media Management
You know the saying, “if you can’t beat them, join them?” Well, this is especially true in the world of social media. As a small business owner, you don’t have time to manage multiple platforms and post content regularly; enter the virtual assistant.
Social media virtual assistants are experts in their field and can help you create strategic campaigns to engage with your target audience. A social media virtual assistant can manage all your accounts social media posts, and respond to messages, monitor analytics and provide insights on increasing engagement.
Social media marketing is the power of influence, so VIVA virtual assistants can help small business owners achieve brand recognition, increase website traffic and grow their business without taking time away from other essential tasks.
If you want to ensure your social media accounts are up-to-date and engaging, it’s time to hire a virtual assistant. Gone are when you had to hire full-time employees for these services. VIVA is all set to help your business grow with the help of virtual assistants and manage all aspects of social media platforms.
Data Entry
Do you know the importance of data? Data is the lifeblood of any business; having the right information at the right time and in the right format can make all the difference. Data entry services are great for keeping any business organized.
You could think of your data entry virtual assistant as the ultimate spreadsheet master, inputting information accurately and quickly into spreadsheets and performing data compilation and crunching.
Maintaining an accurate database will allow you to access information in the future easily and can even provide meaningful insights into your customer base. As if that wasn’t enough, your Virtual Assistance services won’t just stop at data entry but can even assist in data analysis, allowing you to make the most of your data.
We truly understand that business has unique needs, and as such, VIVA is equipped with a team of experienced professionals offering customized data entry services to address those specific needs. VIVA can also be your go-to choice if you want a dedicated virtual assistant to help you manage data entry.
Email Management
No business is complete without effective email management. Having a dedicated virtual assistant to take care of your emails can help you stay on top of important conversations, respond promptly and even delegate tasks when necessary.
A virtual assistant service can provide critical support to maintain a professional touch in all your email communications. They can manage the influx of emails and ensure that those needing action from you don’t get lost in the overflowing inbox.
Keeping a close follow-up on customer queries, automated reminders for payments or events, and handling newsletter campaigns, are just some tasks a virtual assistant can help you with. With many organizations entrusting their private communications to virtual assistants, professional email management service is one big blessing of working remotely.
As the demand for Virtual Assistants is increasing, VIVA understands the importance of email management and provides effective solutions. Whether running a real estate business or an online store, our email management services will help you manage your emails easily and generate more revenue.
Live Chat Customer Support
Nowadays, we can’t expect any business to grow without an online presence. Live chat customer support is one of the most important tools to stay in touch with your customers and build a strong relationship.
In this day and age, customer support can happen beyond just a call center. Virtual Assistants now offer live chat customer support so that customers can get the help they need when they need it without having to wait in line.
Live Chat provides customers with an experience that’s both quick and personable because each Virtual Assistant is carefully trained to handle customer queries. A whopping 65% of online shoppers in the US have interacted with a live chat service, and an even more impressive 79% say that this method is appealing to them because it allows quick answers.
With VIVA, you can get a dedicated virtual assistant who can provide 24/7 live chat support through multiple social media platforms like Twitter, Facebook Messenger, WhatsApp, and more. Customers who have access to such a service tend to be more satisfied with the product or service, and you can reap loyalty benefits.
Keeping An Eye On Product/Client Reviews And Online Mentioning
It’s essential to keep an eye on what people are saying about your business online, as it can greatly impact how trustworthy your brand is perceived. This is also called “reputation management,” which requires more than simply knowing what is being said; businesses must also interact with unhappy customers and respond to their reviews to demonstrate that the company cares about their opinion.
According to Brightlocal research, 85% of consumers trust online reviews as much as personal recommendations. In contrast, a positive review can make 73% of people have more faith in your business. With this influence hanging on customer feedback, engaging with them through a dedicated virtual assistant could be the difference between success and failure.
VIVA’s virtual assistants can help you track the customer reviews and feedback around your products or services, filter out any negative sentiment and take necessary action to address it. Our customer service experts are trained to handle customer opinions and queries tactfully and courteously.
Affiliate Program Management
Sometimes, the best way to increase your sales is by using affiliates and influencers. Affiliate programs are a great way to boost traffic, increase sales, and get new customers while working with other businesses or individuals who have an audience that share the same interests as your own.
Affiliate marketing is the goldmine of digital marketing and a great way to leverage the reach of your product. Businesses often find it difficult to manage their affiliate programs manually, and that is where VIVA comes in.
Our virtual assistants can help you set up an effective affiliate program, track its performance, and manage the affiliates under your program. They also take on tasks such as tracking conversions of new leads or customers from specific affiliates, sending promotional materials, and communicating with affiliates on their behalf.
By entrusting VIVA with managing your affiliate program, you can focus on the strategies to make it more successful and leave the rest to us.
Bookkeeping Virtual Assistant Services
We know the term might confuse you but trust us when we say it’s much easier than it looks. Bookkeeping is an important part of any business and essential for successful operations. It involves keeping track of accounts receivable and payable, organizing financial transactions, reconciling bank statements, tracking expenses, and more.
Every business needs to stay on top of its financials to make sound decisions impacting the bottom line. VIVA’s Virtual Assistant can help you with all your bookkeeping tasks and ensure accuracy without effort. They are skilled professionals that understand the ins and outs of bookkeeping, so you won’t have to worry about anything.
They can keep your books in order and help you make the most of your finances so that you can focus on other important business operations. With VIVA’s bookkeeping virtual assistant services, you can rest assured that your financials are safe.
Graphic Designing Services
The audience’s attention span is getting shorter and shorter each day, which means visuals are much more important than ever. Having eye-catching images on your website, social media accounts, and websites can make all the difference in your business’s success.
About 64% of people say visuals are the primary factor in purchasing. That’s why it is so important to have attractive visuals that appeal to customers and draw them in.
VIVA offers dedicated graphic design virtual assistant services under your control and can help you create visually appealing designs for your website, social media accounts, and print materials. With their expertise in graphic design, they can create stunning visuals that will make your business stand out from the crowd.
We don’t have the newbies here, but the experts in their respective fields who procure the best results for you. Our team of virtual assistants is also trained to use the latest tools and techniques in designing, ensuring top-notch quality visuals without any hassle. Just leave it to us and let us care for all your design needs.
Real Estate Virtual Assistant
Hiring a real estate virtual assistant can be a lifesaver for those in the industry. From managing rental agreements, coordinating showings, and handling tenant inquiries, VA can take care of all the administrative tasks related to the property market, freeing you up to focus on other aspects of your business.
Whether you need someone to pull financial reports for your next project or prepare listing announcements for an upcoming sale, relying on a virtually capable expert will guarantee that all activities are carried out efficiently.
With their knack for staying organized and capacity to troubleshoot any issues, hiring virtual help could be just the leg-up you need to succeed in the real estate game.
VIVA is the official virtual assistant provider of some of the biggest names in real estate, and we are here to help you too. We truly understand that the real estate industry is facing some challenges due to covid, and our highly experienced team is equipped with the right knowledge and skills to help you succeed in this difficult market.
We have a wide range of services tailored specifically for real estate agents, brokers, property management firms, and more. With VIVA on your side, you can trust that all your tasks will be handled with precision and quality.
Sales Administration
As a solopreneur, you may think you’re alone in the sales game but never fear. Enter the virtual assistant (VA) stage right. Ready to take on all of your sales administration needs, VAs are experienced professionals ready to ensure your sales processes run smoothly.
They’ll lend their expertise in tracking customer contact information and keeping tabs on your orders and shipments, allowing you to focus on the bigger picture. From creating marketing materials and preparing presentations to maintain customer relations and managing customer inquiries, VIVA’s dedicated team of virtual assistants is ready to take on any challenge that comes your way.
Selling has never been easier than with VIVA on your side. We also have the solo VA package, which includes a set of standard tasks that helps you save time and money. From maintaining and updating CRM databases to outreach campaigns, order tracking, and more, let our VA power your sales, and you sit back, relax and watch the magic unfold.
Conclusion
Virtual assistants can provide various services that make running your business easier and more efficient. From customer service to marketing and sales, VIVA is here to help you find the right virtual assistant. We’ve covered whether you need an extra pair of hands or a team of experts.
With VIVA, you’ll be able to maximize your productivity and get more out of every day! Let us show you how it works; contact us today for a free consultation. We look forward to helping you reach your goals.
FAQs
What are your top 3 fields of a virtual assistant?
Well, the top three fields a virtual assistant can focus on are administrative support, customer service, and marketing. Depending on your needs, a virtual assistant can take on many tasks in these areas.
What tasks can be delegated to a virtual assistant?
Virtual assistants can help with a variety of tasks, including data entry, filing paperwork and creating documents, managing customer service inquiries, scheduling appointments and meetings, researching online for various tasks, creating marketing materials like social media posts and newsletters, conducting market research, copywriting blog post content and much more.
How much does it cost to hire a virtual assistant?
The cost of hiring a virtual assistant varies depending on the project and the individual. Generally, an hourly rate is charged for services rendered, ranging from $15 to $35 per hour. Keep in mind that these prices can differ depending on the project’s scope and how much experience the virtual assistant has.
How can a business benefit from using a virtual assistant?
A virtual assistant is a great way for businesses to free up time and resources while still getting the job done. With the help of a virtual assistant, business owners can save time and money by outsourcing tasks that may be taking up too much of their valuable time.
