If you’re considering hiring a virtual real estate assistant, you may be wondering what exactly they do. A virtual assistant can take on various tasks, from handling customer inquiries to scheduling appointments. In short, they can help make your life as a real estate agent much easier!
Virtual Real Estate Assistant Defined
A virtual real estate assistant provides virtual assistance to those in the real estate industry. This can include areas such as administration, marketing, research, and customer service. They are responsible for keeping track of real estate market trends and generating leads. They also may create content for real estate blogs or websites and manage various listing platforms.
Virtual assistants (VAs) usually work remotely and communicate primarily through email, telephone, or video calls. Real estate VAs allow busy agents to outsource tasks to a third party without the commitment of having another full-time employee. This ultimately saves time, money, and hassle while increasing efficiency so that agents can spend more time focusing on their core activities.
Responsibilities of a Real Estate Virtual Assistant
A real estate virtual assistant is responsible for many tasks related to the industry. These tasks can include researching properties, maintaining databases, updating client information, and scheduling agent visits to potential property sites.
In addition, they may also provide administrative and customer service support, create presentations, and assist in marketing campaigns. Overall, a real estate virtual assistant must possess strong problem-solving capabilities and excellent communication skills to successfully carry out their duties.
Administrative Duties
A virtual assistant who helps realtors can take on many administrative tasks, such as managing databases, updating client information, and creating presentations. They can also help with paperwork related to property listings, making sure all documents are in order and up-to-date. Virtual assistants may also be responsible for scheduling appointments and responding to customer inquiries.
Marketing Duties
A virtual assistant can assist in creating and managing marketing campaigns, researching potential properties for sale, and tracking customer traffic on the website or blog. Additionally, real estate VAs can help agents create content for social media platforms like Facebook and Twitter. They may also assist with SEO and keyword research, improving an agent’s website ranking so that it appears in search engine results.
Customer Service Duties
Virtual assistants can provide customer service support for agents. They can answer questions about properties, schedule viewings, handle rental agreements, and respond to emails or messages from potential customers. By providing reliable customer service, a virtual assistant can help agents build strong relationships with their clients.
Stay Current in Their Field
Virtual assistants are knowledgeable about current trends in the real estate market and the laws that apply to it. Additionally, virtual professionals are organized and detail-oriented, and tech-savvy to handle their various responsibilities efficiently. Finally, they must stay up-to-date with the latest software and technologies to provide the best possible service.
Benefits of Hiring a Virtual Assistant
Saves Time
Having a virtual assistant can be an invaluable asset for busy real estate agents. Not only does it give the agent more time to focus on the tasks that really matter, but it also helps them stay organized and increase their productivity.
Streamline Your Processes
From keeping track of tasks and appointments to organizing paperwork and sharing documents with clients or sending reminders and follow-ups, a virtual assistant is all you need to streamline your real estate business. Furthermore, having a virtual assistant leaves no room for human error or overlooking details which can save agents time and effort when dealing with small yet important tasks.
Work Efficiency
By delegating tasks to a virtual assistant, agents can focus on their core activities, such as prospecting and closing deals. A real estate VA saves time by taking care of the small stuff so that agents can work more efficiently and increase their sales revenue.
Cost-Effective
Hiring a virtual assistant is much cheaper than having an in-house employee, especially for small operations. With a virtual assistant, agents don’t need to pay for benefits or time off, and they can use the money saved to invest in other areas of their business.
Specific Expertise
With a virtual assistant, agents can access specific expertise, such as marketing and customer service. A VA can provide the necessary skills in areas that an agent may not be knowledgeable about or don’t have time for, allowing them to focus on their core tasks and creating more revenue.
Increase Productivity
Virtual assistants can help agents become more productive by taking care of the small things and ensuring that tasks are completed properly and on time. With a virtual assistant, agents can focus on making sales and closing deals rather than getting bogged down in minutiae. Additionally, they can have peace of mind knowing that someone is taking care of the details, so they don’t have to.
Generate New Home Buying Leads
A VA can help agents with lead generation by researching potential properties for sale and tracking customer traffic on the business website. Additionally, they can assist with content marketing and online advertising initiatives to generate new home buyer leads.
How to Use a Real Estate Virtual Assistant to Grow Your Business
Support Current Office Staff
Real estate virtual administrative VAs, or back office support, can be a great investment for growing a real estate business. For instance, VAs can handle paperwork and data entry to take one of the most tedious tasks off of your plate.
These dedicated professionals are also equipped to manage calendars and emails while ensuring that your customer relationship management (CRM) tools and emails stay organized and up-to-date. Additionally, they can help evaluate policies to ensure they are keeping compliant with industry regulations.
Additional Client Support
VAs can add a lot of value by taking care of day-to-day activities, such as handling inbound phone calls, managing service tickets for ID cards and certificates, providing policy remarketing and retention services, and offering policy quoting solutions. VIVA virtual solutions can help streamline the real estate industry and make it easier for agents to succeed. VIVA offers a variety of services to provide agents with support in the day-to-day operation of a business.
Qualities To Look For in a Virtual Assistant
Great Communicator
One of the most important qualities to look for in a virtual assistant is strong communication skills. This means that they should be able to communicate effectively with you and your team to get tasks done. They should also be able to communicate effectively with your customers or clients, as they will likely be the ones dealing with them daily.
Organizational Skills
Another important quality to look for in a virtual assistant is strong organizational skills. This means that they should be able to keep track of tasks and deadlines as well as manage their schedule. They should also be able to keep your files and documents organized so that you can easily find what you need when you need it.
Technical Skills
Depending on the type of business you have, you may also need a virtual assistant with strong technical skills. This means that they should be able to use various software programs and applications and have a good understanding of how computers work. If you need someone to help with customer support or technical issues, then this is an important quality to look for.
Research Skills
Another helpful quality for a virtual assistant to have is strong research skills. This means that they should be able to quickly find information that you need, whether it’s for a project or just general knowledge. They should also be able to evaluate the credibility of sources so that they can be sure that the information they are providing is accurate.
Time Management Skills
Finally, one of the most important qualities to look for in a virtual assistant is strong time management skills. This means that they should be able to prioritize tasks and manage their time efficiently to get everything done promptly. If you need someone who can help you stay on top of deadlines, then this is an essential quality to look for.
Where To Find a Real Estate Virtual Assistant
If you are considering hiring a virtual assistant, there are online services like VIVA that are available to help. These online resources offer highly qualified and experienced professionals who can assist with your real estate needs. They can provide additional support when it comes to keeping track of paperwork, handling inquiries from potential buyers or tenants, updating listings, managing contacts, and more.
With the convenience of a virtual assistant, you can save time and money without sacrificing quality service. Whether you are looking for regular staffing support or just occasional assistance on a project-by-project basis, online solutions like VIVA can help you meet your business goals.
A virtual real estate assistant can be a game-changer for your business. By taking on the responsibilities of managing social media, interacting with clients, and handling some of the day-to-day tasks of running a business, you can free up your time to focus on other areas of your business. Schedule a consultation with VIVA to discuss our VA packages and see how we can help your business succeed.
