Whether you’re just starting a new business or you’re a seasoned entrepreneur, finding time to effectively handle all of your business needs can feel like a never-ending juggling performance. Businesses across the globe are turning to well-trained administrative virtual assistants to ease the burden, and here are just a few reasons why:
Inside Sales Administrative Virtual Assistants Can (and Do) Wear a Lot of Hats
Similar to most business owners we know, an inside sales virtual assistant, sometimes referred to as an ISA or Sales VA is able to seamlessly transition from one departmental task to another. They typically have experience in a variety of critical functions including sales, customer service, administrative work, and data entry.
Additionally, you can often find ISAs that specialize in various industries such as Real Estate or Insurance. This is key because it reduces the amount of time needed to train the individual on the foundations of your industry. They are also used to working directly with and for the top executives of a business which means that you can trust their ability to effectively communicate with your business’ top partners and customers.
They Are Typically Adaptive and Flexible
Due to the nature of their industry, ISAs are used to an ever-changing environment. This means a good ISA will be adaptive and trained to pick up new skills quickly, although often they already have significant experience in a variety of CRMs, SaaS, and traditional software.
This flexibility tends to create a more confident salesperson due to their ability to quickly change gears from selling one product or service to another. It also cultivates a strong work culture, as ISAs tend to have to forge relationships quickly and effortlessly.
Labor Expenses Are Minimized
One of the most beneficial aspects of having an ISA is that it minimizes labor expenses. Most virtual assistant agencies equip their VAs and ISAs with basic equipment and software that your business would have to supply if a traditional employee was brought on board.
Exceptional agencies will even provide additional training before they are introduced to a client so onboarding and training time and costs are minimal. Not to mention taxes, employee benefits, workman’s compensation insurance, and the like aren’t added to your expense line.
Productivity Is Boosted
Key players in your organization can focus on what’s most important while the ISA qualifies leads, manages your calendar, and completes any other tasks you’ve delegated. When these key players can spend their time doing what they love and were hired to do morale increases.
That means that not only do you have an extra set of hands to accommodate the hustle and bustle of your business, but you can also expect your staff to be more efficient, more effective, and most importantly, happier.
The key to success when using an ISA is to find the right candidate for your needs. That’s where working with the right agency makes all the difference. If you’re ready to work with an experienced virtual assistant schedule a consultation with us at VIVA Virtual Assistant Services!
