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who we are

Focus on what you do best,
while we take care of the rest.

about us

We offer sustainable staffing solutions designed to help business owners and entrepreneurs scale their businesses by connecting them to a carefully selected, trained, bilingual virtual workforce.

our mission

We specialize in crafting customized and innovative support solutions that elevate growth for our partners and people.

our vision

VIVA will build a legacy by helping 1,000 insurance businesses in North America achieve unprecedented growth while creating high-quality job opportunities for over 2,500 employees across Central America. Together, we will seek to transform the insurance industry, uplift the communities our people live and work in, and leave a lasting legacy of success.

core values

Our Core Values are who we are. They are not just what we do but part of our DNA. These are non-negotiable for our staff and leaders.

Inspirational

Everything we do is bigger than us.

Accountable

Extreme accountability yields extraordinary results.

Aligned

We only hire growth-oriented individuals because we know that our business can’t grow if our people can’t grow.

Disciplined

At VIVA, we do the things we say we’re going to do. Without exception.

Transparent

We have big goals, and we’re moving quickly.

Results Oriented

Results Matter.

How
we started

Founded in 2020 by Rob Lopez and Andres Baires, VIVA Virtual Assistants began with a mission to revolutionize the insurance industry while honoring El Salvador’s rich culture. In just four years, our team has grown to hundreds of professionals dedicated to making a positive impact. As we continue to expand, fueled by the trust of over 200 clients, we look forward to the exciting chapters ahead. Together, we will seek to transform the insurance industry.

value proposition

Many business owners and entrepreneurs face a common challenge: finding the time to focus on expanding their business. VIVA offers sustainable solutions that help business owners reclaim their time by allowing them to delegate the mundane and non-revenue-generating tasks that often hinder their productivity.

why?

We believe in long-term solutions that help business owners and entrepreneurs scale their businesses.

how?

By delegating tedious,
low-revenue generating
tasks to trained professionals.

what?

Trained, Bi-lingual, Virtual Professionals from Latin America.

At VIVA, we believe in making a positive impact not only within our industry but also in the communities we serve. We are deeply committed to supporting local communities and organizations. Whether it’s through volunteering efforts, sponsorships, or partnerships, we actively seek opportunities to give back. From participating in community clean-up events to organizing educational workshops, we strive to be active and engaged members of society.

We Are Proud To Support The Following Organizations

Our Philanthropic Funding