About VIVA
about us
We offer sustainable staffing solutions designed to help business owners and entrepreneurs scale their businesses by connecting them to a carefully selected, trained, bilingual virtual workforce.
our mission
Our mission is to build high-performing support teams and operational systems that allow businesses to scale faster, operate smarter, and grow with confidence.
our vision
Our vision is to become the most trusted operational partner for businesses in North America—showing what’s possible when disciplined teams, clear processes, and accountable execution come together.
core values
Our Core Values are who we are. They are not just what we do but part of our DNA. These are non-negotiable for our staff and leaders.
Inspirational
Everything we do is bigger than us.
Accountable
Extreme accountability yields extraordinary results.
Aligned
We only hire growth-oriented individuals because we know that our business can’t grow if our people can’t grow.
Disciplined
At VIVA, we do the things we say we’re going to do. Without exception.
Transparent
We have big goals, and we’re moving quickly.
Results Oriented
Results Matter.
How
we started
Founded in 2020 by Rob Lopez and Andres Baires, VIVA Virtual Assistants began with a mission to revolutionize the insurance industry while honoring El Salvador’s rich culture. In just four years, our team has grown to hundreds of professionals dedicated to making a positive impact. As we continue to expand, fueled by the trust of over 200 clients, we look forward to the exciting chapters ahead. Together, we will seek to transform the insurance industry.
our value proposition
Many business owners and entrepreneurs face a common challenge: finding the time to focus on expanding their business. VIVA offers sustainable solutions that help business owners reclaim their time by allowing them to delegate the mundane and non-revenue-generating tasks that often hinder their productivity.
why?
We believe in long-term solutions that help business owners and entrepreneurs scale their businesses.
how?
By delegating tedious, low-revenue generating tasks to trained professionals.
what?
Trained, Bi-lingual, Virtual Professionals from Latin America.
At VIVA, we believe in making a positive impact not only within our industry but also in the communities we serve. We are deeply committed to supporting local communities and organizations. Whether it’s through volunteering efforts, sponsorships, or partnerships, we actively seek opportunities to give back. From participating in community clean-up events to organizing educational workshops, we strive to be active and engaged members of society.
