“Get $400 Off Your VA Implementation Package When You Schedule A Consultation By March 31st.”

Our Solutions

Running a successful insurance agency can literally take up all of your time – if you let it.

VIVA Can Make A Difference

Check out our areas of expertise below and then give us a call so we can help you get your life back.

VIVA areas of


It seems like there’s not enough hours in the day as you and your team try to stay one step ahead of your competition. Hiring new people isn’t always the answer – and that’s if you can afford to do so.  

It doesn’t need to be that way.

VIVA Virtual Assistant Services has the affordable answer. Our highly skilled and college educated team of virtual assistants can seamlessly step into and manage those time consuming administrative areas of your business so you can focus on growing your business and spending more time with your family and friends.

Virtual Assistants

When your business is thriving, you need more than time and an extra set of hands with your everyday administration. You need to hire a VIVA bilingual college-educated Virtual Assistant. Delegate your mundane daily tasks to someone who’s always around to support you. Be smart about choosing areas that need your attention and let your virtual assistant take care of the rest. It’ll grow your business and save you up 60% in administration costs!

Virtual Receptionists and Answering Services

At VIVA, we provide you with productive bilingual Virtual Receptionist and Virtual Answering Services to help you succeed in today’s completive insurance agency marketplace. Our cost-effective, 24/7 virtual secretary and virtual answering services are designed to be there when you need them – because that next call could be your next client.

Insurance Agency Focused Back Office Support

VIVA Virtual Assistants are insurance specialists who handle all complexities of your back office so you have more time to manage your business generating activities. Our bilingual college-educated experts help you take care of secondary business functions in a way that gives you distinct advantage over your competitors. We have demonstrated expertise in optimizing your operational efficiency - from claims administration, policy checking, and renewals processing to invoicing and loss run processing.

Insurance Agency Business Process Outsourcing (BPO) Support

VIVA has the virtual specialists to support your BPO practices in accounting, payment processing, IT services, human resources, regulatory compliance, and quality assurance, tech support, sales, and marketing. One call to us will get you the seamless support you need in those critical business areas so you can focus on growth and profitably. You’ll save on administrative costs as well!

Phone Services

Whether it’s nurturing leads or checking in with existing accounts, your business success depend on having the right person do it. Bilingual, college-educated VIVA Virtual Assistants are experienced as Outbound Sales Agents and Telemarketer to get you the results you need. VIVA’s highly skilled Virtual Assistants know cold-calling, market research and surveys. Being based in the Central Time Zone means we’re accessible when you need us most to help you gain a competitive edge.

Customer Service

Let’s face it. An insurance agency thrives on excellent customer service. Without it you might as well not be in business. VIVA virtual professionals provide your clients the help they need when they need it. Our VAs are fully committed to you - supporting your business, your clients and your growth. This enables you to focus on building your agency by cultivating new business and improving your bottom line.

Let's us Help You focus on what matters the most!

Your Objectives. Our goals