CONTACT CENTER SOLUTIONS
VIVA Helps You Do More and Worry Less!
“With the current job market, VIVA has allowed us to scale our agency versus having to find the ‘diamond in the rough’ that may not even work out.”
Joe Kampert – Redwood Agency Group
Trusted by Hundreds of Innovative Companies Big and Small!
At VIVA, our world-class professionals are available when your customers need us
via any communication channel, they prefer.
Our call centers operate 24/7 and support multiple channels such as
Voice (inbound & outbound), Chat, Text, Email & Social Media Monitoring…
We combine world-class technology and best-in-class processes with extremely talented professionals who protect our customers’ brands and help them grow their businesses.
Virtual Assistant Solutions
Administrative VAs
(Back Office Support)
- Handles Paperwork and Data Entry
- Manages Calendars and Emails
- CRM Management and Data Hygiene
- Policy Auditing and More!
Service & Support VAs
(Client Facing Support)
- Handles Inbound Phone Calls
- Manages Service Tickets (ID Cards & Certificates)
- Policy Remarketing & Retention
- Policy Quoting and More!
Don't take it from us
What our partners have to say
“My experience with VIVA has been nothing short of amazing. Double the productivity for roughly half the cost. We are going to continue to scale our business with them.”
Christian Moore – Real Good Group
